Return & Refund Policy

At Amethyst Meadows, we take pride in our handcrafted soaps and want every order to arrive as expected.

All Sales Are Final

For hygiene and safety reasons, we do not accept returns or exchanges of soap products, including unopened products, for change of mind or personal preference.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact Amethyst Meadows within 48 hours of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photographs of the affected products and packaging, including the shipping label when applicable

We review each claim individually and may request additional information to help us resolve the issue.

If a problem is verified, we will provide an appropriate resolution, which may include a replacement or refund.

Refunds and Replacements

Refunds and replacements are not issued automatically. Claims are reviewed based on the circumstances of each order.

Customers are not required to return soap products.

Contact Us

Please contact Amethyst Meadows using the contact information provided on our website.

Nothing in this policy limits any rights customers may have under applicable law.